Conflict Resolution & Negotiations

Conflict Resolution and Negotiations

This workshop equips employees with strategies to identify, manage, and resolve conflicts constructively. It covers negotiation techniques, understanding interests vs. positions, active listening, empathy, and collaborative problem-solving.

Topics Covered:

Understanding conflict styles and resolution techniques
Negotiation strategies and tactics
Effective listening and questioning skills
Building win-win solutions
Mediation and facilitation techniques
Handling difficult conversations and emotions

Benefits:

Reduced Tension: Resolves conflicts early and prevents escalation.
Enhanced Relationships: Improves communication and trust among colleagues.
Better Decision-Making: Facilitates consensus and constructive outcomes.
Improved Collaboration: Promotes teamwork and cooperation.
Increased Confidence: Equips employees to handle challenging situations effectively.

VISIT US

72/A Ground Floor, Aram Nagar Part -1, Versova, Andheri (West), Mumbai – 400061 Landmark Welfare School Lane, Opp. Dhan Building, Versova

Get in Touch

Miss Vandana Upadhyay: 9870189380
Mr. Vishwadeep Asthana: 9769461309